Licence status before you get in touch 📞
Myracing holds no gambling licence valid for the United Kingdom. The brand's facts list no licensing authority for this market, so there is no licence number to look up on any regulator's public register. Myracing therefore cannot be described as licensed or regulated for UK players.
In practical terms, no UK regulator stands behind the operator. Complaints cannot be escalated to the UK Gambling Commission or to an approved dispute-resolution body on the strength of a Myracing licence, because none exists for this market.
How to contact Myracing support
The channels we can describe are live chat and the on-site contact form on the brand's own site. Myracing does not publish a verified support email address or phone number, so none is given here and you should not trust any address quoted by third parties.
- Live chat: opened from the brand's site once you are there.
- Contact form: submitted on the site; keep a copy of what you send.
- Email and phone: not published by the brand.
Response times
Myracing does not publish a guaranteed response time for chat or form enquiries. We will not quote a figure that the brand has not stated.
When you write, include your username, the date of the issue, and screenshots of any error. For payment questions, add the amount and method used. Note that the brand does not publish a minimum deposit, so ask support to confirm it in writing before you pay anything in.
Mobile app and support access
Myracing offers a native app for iOS only, through the Apple App Store. There is no Android app; Android users reach the brand through the mobile-optimised site or PWA, and support is reached the same way as on desktop.
Security and age rules
The site uses SSL/TLS 256-bit encryption for data in transit. The minimum age to gamble is 18+. Never share your password or card details through chat.
Help if gambling is a problem
Because the brand holds no licence valid for UK players, the protections attached to UK-licensed operators do not apply here. If gambling is causing harm, contact the GamCare National Gambling Helpline on 0808 8020 133.